Step 1: Share Your Pet Photos
Choose your preferred product and prepare a clear photo of your pet. Front-facing, side-profile, and close-up photos can help capture more detail. Share your photo and order details using the instructions shown for the product. If more information is needed, we may contact you using the details provided with the order.
Step 2: Handmade Production
Each custom keepsake is made individually from the photos and options provided for the order. Natural variations may occur in handmade work, so each finished piece can differ slightly.
Step 3: Order Review
Your order details and customization information are reviewed as part of the process. If more information is needed, we may contact you using the details provided with the order.
Step 4: Shipping & Tracking
When your order is ready to ship, available delivery and tracking information will be provided according to the shipping method used.