Contact Canvas & Paws | Custom Pet Portrait Help

Need help choosing a portrait, preparing pet photos, or checking an existing order? Contact the Canvas & Paws support team using the option that works best for you.

Customer Support

Email: canvasandpawsofficial@gmail.com
Phone: +86 157 7088 3206
WhatsApp: +86 157 7088 3206
Support hours: Monday-Saturday, 8:00 AM-11:00 PM China Standard Time (UTC+8)
We normally respond within 1-2 business days.

Contact Form

Use the form below for product questions, photo guidance, order changes, delivery questions, or after-sales support.

For Existing Orders

Please include your order number and the email address used at checkout. For a damaged, incorrect, or incomplete order, attach clear photos when replying to our support email. Review the Production, Shipping, Cancellation & After-Sales Policy for reporting timeframes and required evidence.

Business Information

Canvas & Paws is operated by:
Registered legal name (Chinese): 赣州域达贸易有限公司
English translation used on this website: Ganzhou Yuda Trading Co., Ltd.
Shop 2-301, Ganzhou Commercial City, Jiangwan Didu (Phase I)
No. 1 Wuzhou South Avenue, Zhanggong District
Ganzhou City, Jiangxi Province 341008, China